Frequently Asked Questions
Welcome to our FAQ section. Here you'll find answers to common questions about our products and services. If you don't find what you're looking for, please don't hesitate to contact our support team.
Product Usage
How to add & remove attachments
How to add & remove attachments
Please also refer to the instruction video for visual guidance. Make sure the
attachment is aligned and locked securely. If it still feels unstable, stop using and
contact us immediately — we’ll resolve this for you
Is it safe to change attachments while the device is still working?
Is it safe to change attachments while the device is still working?
No. Always turn off and allow the device to cool down before replacing
attachments
How to clean the filter?
How to clean the filter?
Unlock the filter, then use a soft brush or cloth to gently remove dust from the air
inlet. You may also refer to the instruction video for visual guidance.
Warning: Do not rinse the filter with water
How often should I clean the device?
How often should I clean the device?
Clean the filter once a month or more often if you use the product frequently.
Product Issues & Fixes
Found hair or signs of use?
Found hair or signs of use?
If your item arrived in an opened box (which is rare), it may have been
accidentally restocked by warehouse as new. Please contact us immediately — we’ll resolve this for you.
.
Hair styler doesn’t turn on?
Hair styler doesn’t turn on?
US/ CA Version:
1. Unplug from the outlet.
2. Press the red “RESET” button until it clicks.
3. Turn on the device to check if it’s working.
If there is still no airflow or heat, stop using and contact us — we’ll resolve this for you.
For customers in other regions:
Please contact us immediately — we’ll resolve this for you
The device shuts off during use?
The device shuts off during use?
This may be caused by the auto safety shut-off. Unplug the device, allow it to
cool for a few minutes, then restart.
If the issue continues, stop using and contact us immediately — we’ll resolve this for you
Hair Styling Tips
Do the curls actually hold? How long does the style last?
Do the curls actually hold? How long does the style last?
Pro Tips for Long-Lasting Styles
Dry First: Start with 80% dry hair and style until 100% dry.
The Cool Finish: Always end with a "Cool Shot" to lock your style in place.
Thick & Coarse Hair: Repeat the heat/cool cycle twice to set the shape.
Pro Touch: Finish with hairspray for a polished, all-day hold.
Weather Proof: Humidity can affect your look—use a setting spray on damp days!
Does this work on long, thick, or fine hair?
Does this work on long, thick, or fine hair?
- Yes! The GLAMUP Hair Styler is designed for all hair types. And thee long curling barrels are perfect fit for long hair. Use the higher heat/air settings for thick hair and the lower settings for fine or damaged hair. For extra-long hairstyle in smaller sections for better curl retention.
How long does it take to style my whole head?
How long does it take to style my whole head?
- Once you get the hang of it (the learning curve is quick!), most users can achieve a full blowout or curls in 10-15 minutes on towel-dried hair. It's designed to cut down on your styling time significantly.
Does it come with a case or storage bag for all the attachments?
Does it come with a case or storage bag for all the attachments?
- Yes, both GLAMUP AirCurler & FusionPro includes a premium travel pouch designed to organize and protect all six of your attachments and the main styler unit, making it perfect for both home and travel.
Does GLAMUP Hair Styler get hot enough?
Does GLAMUP Hair Styler get hot enough?
- Absolutely. While the GLAMUP Hair Styler operates at a much safer heat range-around 110°C (230°F)-this temperature is scientifically proven to be more than sufficient to break the hair's hydrogen bonds and achieve your desired style. We are not aiming for high-temperature damageto your hair's keratin. Instead, we combine the Coanda Tech with that optimal heat and the Cool Shot furnction. This advanced synergy ensures your style is set to last while keeping your hair in the healthiest possible condition.